Travel & Tourism

Travelling beyond the UK opens up a world of different cultures, traditions, landscapes and experiences. There are exotic locations and bustling, vibrant cities to explore, while the wonders of the natural world entice the traveller and offer opportunities for adventure, so why not study it?

The travel and tourism sector is the UK’s third largest employer, accounting for 9.5 per cent of total employment. Tourism is one of the fastest growing sectors in the UK in employment terms, employing nearly 3 million people, and the value of tourism to the UK economy is approximately £121 billion of UK GDP. In 2016, travel and tourism contributed 10.2 per cent of the world GDP, and the sector now supports 292 million people in employment – that’s one in ten jobs worldwide.

In Travel and Tourism students will explore some of the key areas within the sector, including: the contribution of travel and tourism to the UK economy; tourism development; trends in travel and tourism; how organisations meet customer needs; the location and appeal of different types of travel and tourism destinations; and the impact of travel and tourism on the local community, environment and economy. Students will also prepare a holiday plan to meet customer needs, understand the different factors that influence global travel and tourism, and learn how travel and tourism organisations and destinations respond to these factors

Key Stage 4

Currently we offer Btec First in Travel and Tourism in Year 11 & the new Btec Tech Award in Travel and Tourism in Year 10.


What will I learn?
What will I do?
Year 10

Terms 1 & 2There are many organisations involved with different aspects of travel and tourism, including travel agents, tour operators, transport and accommodation providers and visitor attractions. In this component, you will learn about the wide range of different travel and tourism organisations and their aims such as making a profit, providing services, promoting a cause or contributing to the community. This component will give you an understanding of the role of different travel and tourism organisations, and the features and appeal of tourist destinations.
• Investigate the aims of UK travel and tourism organisations
• Explore travel and tourism and tourist destination
Terms 2 & 3You will learn about the basic and specific travel and tourism needs of different types of customer and the factors that can influence their needs and preferences. You will also learn how travel and tourism organisations meet these needs and preferences by offering a variety of products and services, including different types of holidays and accommodation.

You will apply your understanding by selecting products and services and planning a holiday to meet the needs of specific customers.

Students will consider how organisations use research to identify and respond to tourism trends, when selecting and planning products, services and holidays to meet customer needs and preferences.
• Investigate how organisations identify travel and tourism trends
• Explore how to meet the needs and preferences of travel and tourism customers.
Year 11

Terms 1 & 2 Throughout this unit you will be asked to locate numerous international holiday destinations and their gateways. You will also be asked to investigate natural features, local attractions, accommodation and transport options to suit a variety of customers in various holiday destinations
This unit is particularly relevant for anyone who wishes to work in retail travel or tour operations and it will broaden your knowledge should you wish to work overseas.
• Investigate major international travel and tourism destinations and gateways
• Analyse the appeal of international travel and tourism destinations to different types of visitor
• Plan international travel to meet the needs of visitors
Terms 2 & 3It has been said that if you don’t take care of your customers, someone else will, which is why knowing your customers and their needs and providing excellent customer service is so important to all travel and tourism organisations. Customer service in the travel and tourism sector is about knowing your customers’ needs and expectations about the products and services they are using and have purchased.

Students will identify different types of customers, both internal and external to travel and tourism organisations. Identify what a customer needs may depend on what products and services are available.

Students will consider the importance of customer service to travel and tourism organisations and understand the impacts of getting customer service right.
• Investigate travel and tourism customer service
• Explore the needs and expectations of different types of customer in the travel and tourism sector
• Understand the importance of customer service to travel and tourism organisations.